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Practical by Design
Your place for building practical skills in service design, facilitation, customer experience, and more!
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Featured Course
Intro to Practical Service Blueprinting
Available until
Learn everything you need to generate actionable insights to improve your current-state experiences in our complete crash course on experience blueprinting!
Erik Flowers and Megan Erin Miller
%
COMPLETE
$199
Future State Blueprinting
Available until
Learn how to blueprint your desired future-state experience and create an actionable plan to implement and deliver.
Erik Flowers and Megan Erin Miller
%
COMPLETE
$399