Practical by Design

Your place for building practical skills in service design, facilitation, customer experience, and more!



Enroll now

Featured Course

Intro to Practical Service Blueprinting
Learn everything you need to generate actionable insights to improve your current-state experiences in our complete crash course on experience blueprinting!
Erik Flowers and Megan Erin Miller Erik Flowers and Megan Erin Miller
$49
Future State Blueprinting
Learn how to blueprint your desired future-state experience and create an actionable plan to implement and deliver.
Erik Flowers and Megan Erin Miller Erik Flowers and Megan Erin Miller
$49